Rent Collection

Rent Collection Services

Our Rent and Assessments Collection Services

We provide our residents with a cellphone app and use a state-of-the-art online portal that is compatible with a variety of electronic payment methods to protect your cash flow. Our software meticulously tracks payments and automates the process to increase efficiency and eliminate errors.

Revolutionizing Rent Collection 

Ever pondered over the cumbersome process of traditional rent collection methods? The tedious trips to the bank, the constant tracking of payments, and the never-ending paperwork. Seems quite exasperating, doesn’t it? Now, imagine a world where all these hassles are non-existent. Sounds too good to be true? Well, not anymore.


What is the Online Portal?

Tenants in residential properties, commercial properties, student housing tenants, and association homeowners can activate Online Portals to securely pay recurring charges, submit maintenance requests, access shared documents, and more. The Online Portal is accessible from mobile devices, iPads, and computers. Our tenants often pay rent and access their Resident’s Portal using our mobile app.

  • Tenants can pay rent electronically using eChecks (ACH), Debit Cards, and Credit Cards.
  • Tenants can also pay rent in CASH at any 7/11, CVS, Walmart, and Walgreens.
  • All methods of payment are automatically recorded in our system for easy accounting.

What's in the Online Portal?

The information below describes the features included in the Resident’s Portal:


Displays important information such as account balance, upcoming charges (from the 17th through the end of the month) and maintenance requests. Tenants will also see the option to purchase a renters insurance coverage.

Property Details

Tenants can view or download online lease documents, or read insurance coverage if enrolled in Liability to Landlord Insurance. Additionally, HOA homeowners can mark their unit as renter occupied and upload lease details for the renter.


Tenants can view their payment history, submit one-time payments, set up reoccurring auto payments, and delete auto payments. Rent charges show up to 15 days in advance. Section 8 and tenant-owed rent show as separate balances, if applicable.


Tenants can submit maintenance requests with photos using our cellphone app, and view a history of submitted requests.


Tenants are required to purchase a renters insurance policy or upload proof of insurance for an existing policy.

Shared Documents

Tenants can view and download documents, such as copies of their leases, rules and regulations, and any other documents.


Links to a help page with FAQs and step by step instructions for each feature the tenant or homeowner sees.


Only HOA homeowners see this tab if they are allowed to submit architectural reviews online.


Only HOA homeowners who are board members see this tab where they can vote and comment on approvals.

View Another Unit

You only see this tab if you own multiple units in the same HOA/condo association.

Account Profile

Tenants can change a number of different settings including login credentials, contact information, their banking information for online payments, and select the Resident's Portal to display in English or Spanish language.

Spanish Language

Your Spanish-speaking tenants and association homeowners can switch the default language of their Online Portal from English to Spanish. Once they change this setting in their Online Portal, all payment reminder emails, payment confirmation emails, and other emails triggered from the Online Portal are delivered in Spanish as well.

The best collection service in Chicago

Thanks in part to our property marketing and tenant screening system, we provide our clients with timely rent collection and smooth bank transactions.

What clients say
“Arthur and staff have been very informative, insightful, and professional. My first impression was great! It’s nice to know and respect the amount of knowledge and wisdom that Arthur has accumulated.”
Bill J.
"I highly recommend Three Pentacles PLLC. They have great attention to detail and go above and beyond to provide excellent service."
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Mercedes A.
"Art’s vision and brokerage system reflect the latest trends in the real estate business.”
Lou M.
"I love getting my big checks, and fast."
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Maria S.


Our guarantees ensures that you have peace of mind knowing that we are working hard for you. 

You will have a single point of contact. No more running around from a rep. to a rep. to know what’s going on with your property. You will be exclusively working with a dedicated Asset Manager.

Since 2010, we have been managing properties in receivership for the State of Illinois Courts and the United States District Court Northern District of Illinois.

We have been closely working with attorneys, judges, and banks. Our managing broker is an Associate Member of the Chicago Bar Association and a member of different committees.

We are Real Experts in Real Estate™, experienced in property management, real estate investing, mortgages, title insurance, construction, and real estate law. Obtained the following real estate designations and certifications: CCIM, CAI, AARE, PRI, CNE, CIPS, CRB, CRS, GRI, ABR, RECS, SRES, ePRO.

Don’t settle for a Monday through Friday company, while Three Pentacles is working overtime to facilitates showings of vacant units 7 Days a week!

Our managing broker graduated from an Air Force Academy with an aviation engineering background, which helps us be systems-oriented, focused, disciplined, and able to help property owners turn their properties around.

We perform tenant screening and background checks using a Private Detective Agency.

We combine modern technology, online-systems, and decades of real estate experience with old fashion values. We run this company the way our grandparents taught us: “Anything worth doing, is worth doing right.” TM

Our team has helped landlords across the Cook County, Illinois to get more from their real estate investments. Let us put our expertise and hard work for you, too.

Art holds the equivalent of two real estate doctorates:

(1) In 2000, Arthur became a member of the CCIM Institute. The CCIM designation is earned by completing a graduate-level curriculum and attaining a high level of qualifying experience. CCIMs are recognized worldwide as experts in commercial and investment real estate.

(2) Became a member of the Certified Auctioneers Institute in 2010. A graduate-level curriculum that takes years to complete and requires qualifying experience.

Since 2010, he has also served as an Illinois Receiver, managing properties under the jurisdiction of Illinois state and federal courts.

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