How to handle tenant issues

One of the most common questions we get as property managers is how to handle issues that may arise with tenants. Whether it’s a dispute over property damage, a security deposit, a lease violation, or something more serious, it’s important to be prepared and know how to handle these situations properly.

🏡 First things first: make sure you have a solid lease agreement in place that meets the local law and clearly outlines the rights and responsibilities of both parties. Some jurisdictions, e.g., City of Chicago and Cook County, Illinois, have Landlord-Tenant Ordinances that regulate what is permissible in a lease agreement and what is not.  When deciding what lease agreement form to use, first consult with a local eviction attorney. Properly drafted lease agreement will provide a foundation for any legal proceedings that may occur.

Another area in which we often see property owners make mistakes is the service of process. If the notice you served upon a tenant is defective, that may delay or complicate your legal proceedings. It is far easier to do it right the first time. If a legal issue does arise, it’s crucial to consult with an attorney. A local attorney will be able to help you serve a proper notice, advise you on the best course of action, and represent you in any legal proceedings.

Remember, an ounce of prevention is worth a pound of cure! Regular communication with your tenants and being proactive in addressing any potential issues can go a long way in avoiding legal disputes.

What are some legal issues you’ve had to deal with as a property manager? Share your experiences below! 💬

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