Pay Rent

Pay Rent - Frequently Asked Questions

Pay rent here
How do I pay rent?

We accept payments through debit card, credit card, ACH transfer, and e-check via our online portal. You can also pay rent directly from your smartphone by downloading our AppFolio App from the Apple App Store or Google Play Store. Alternatively, you can mail a paper check. For those who prefer paying in cash, payments can be made at participating locations like 7/11, CVS, Walgreens, and Kroger. However, if you plan to pay in cash, please contact us in advance so we can provide you with a payment slip, which is required to properly record your payment in our system.

Can I pay rent using my cellphone?

Yes, you can easily pay using your smartphone through the AppFolio mobile app! Simply download it from the Apple App Store or Google Play Store, log in, and make your payment anytime, anywhere. Need help setting it up? Contact us for assistance!

What forms of payment do you accept (credit card, ACH, checks, etc.)?

We accept payments through debit card, credit card, ACH transfer, and e-check via our online portal. Alternatively, you can mail a paper check. For those who prefer paying in cash, payments can be made at participating locations like 7/11, CVS, Walgreens, and Kroger. However, if you plan to pay in cash, please contact us in advance so we can provide you with a payment slip, which is required to properly record your payment in our system.

Can I set up automatic payments?

Yes, you can easily set up automatic payments through the online portal to ensure rent is paid on time each month.

Can I pay my rent in cash?

Yes, you can pay rent in cash at participating locations such as 7/11, CVS, Walgreens, and Kroger. However, before paying in cash, please contact us to request a payment slip. This slip is necessary to ensure your payment is properly recorded in our system.

When is rent due, and is there a grace period?

Rent is due on the 1st of each month. A grace period of 5 days may apply, depending on your lease, but late payments are subject to fees after that.

Do I need to pay the full rent at once, or can I make partial payments?

Rent is due in full by the 1st of each month. Partial payments are not accepted unless a special arrangement has been made. If you’re having trouble paying your rent in full, please contact us immediately to discuss potential payment arrangements.

What happens if I pay rent late? Are there late fees?

Late payments will incur a late fee as outlined in your lease agreement, typically starting on the 6th day of the month.

What happens if my payment is declined due to insufficient funds?

If your payment is declined, you will be charged a returned payment fee, and your account may be suspended until payment is resolved.

What if I can’t pay my rent in full? Do you offer payment plans?

If you’re unable to pay the full rent, please contact us as soon as possible to discuss a payment arrangement.

Will I get evicted if I owe only the current month’s rent?

A single missed rent payment may result in late fees, but eviction will not occur immediately unless the issue persists. Please communicate with us if you’re having trouble paying.

Do I pay first and last month’s rent along with the security deposit?

No, at move-in, you’ll only need to pay the first month’s rent and a non-refundable move-in fee, usually equal to half (50%) of one months rent. We typically do not collect security deposits, unless otherwise specified in your lease.

Are utilities included in the rent? If not, what am I responsible for?

Utilities are typically not included unless specified in your lease. Tenants are usually responsible for electricity, water, gas, and trash services.

Still have questions about paying rent?

Please contact us. We're here to help ensure your payment process is seamless and stress-free!

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