Rent Collection

Rent Collection Services

Our Rent and Assessments Collection Services

We provide our residents with a cellphone app and use a state-of-the-art online portal that is compatible with a variety of electronic payment methods to protect your cash flow. Our software meticulously tracks payments and automates the process to increase efficiency and eliminate errors.

Revolutionizing Rent Collection 

Ever pondered over the cumbersome process of traditional rent collection methods? The tedious trips to the bank, the constant tracking of payments, and the never-ending paperwork. Seems quite exasperating, doesn’t it? Now, imagine a world where all these hassles are non-existent. Sounds too good to be true? Well, not anymore.

Subscribe: https://www.youtube.com/@3pentacles/?sub_confirmation=1

What is the Online Portal?

Tenants in residential properties, commercial properties, student housing tenants, and association homeowners can activate Online Portals to securely pay recurring charges, submit maintenance requests, access shared documents, and more. The Online Portal is accessible from mobile devices, iPads, and computers. Our tenants often pay rent and access their Resident’s Portal using our mobile app.

  • Tenants can pay rent electronically using eChecks (ACH), Debit Cards, and Credit Cards.
  • Tenants can also pay rent in CASH at any 7/11, CVS, Walmart, and Walgreens.
  • All methods of payment are automatically recorded in our system for easy accounting.

What's in the Online Portal?

The information below describes the features included in the Resident’s Portal:

Home

Displays important information such as account balance, upcoming charges (from the 17th through the end of the month) and maintenance requests. Tenants will also see the option to purchase a renters insurance coverage.

Property Details

Tenants can view or download online lease documents, or read insurance coverage if enrolled in Liability to Landlord Insurance. Additionally, HOA homeowners can mark their unit as renter occupied and upload lease details for the renter.

Payments

Tenants can view their payment history, submit one-time payments, set up reoccurring auto payments, and delete auto payments. Rent charges show up to 15 days in advance. Section 8 and tenant-owed rent show as separate balances, if applicable.

Maintenance

Tenants can submit maintenance requests with photos using our cellphone app, and view a history of submitted requests.

Insurance

Tenants are required to purchase a renters insurance policy or upload proof of insurance for an existing policy.

Shared Documents

Tenants can view and download documents, such as copies of their leases, rules and regulations, and any other documents.

Help

Links to a help page with FAQs and step by step instructions for each feature the tenant or homeowner sees.

Compliance

Only HOA homeowners see this tab if they are allowed to submit architectural reviews online.

Approvals

Only HOA homeowners who are board members see this tab where they can vote and comment on approvals.

View Another Unit

You only see this tab if you own multiple units in the same HOA/condo association.

Account Profile

Tenants can change a number of different settings including login credentials, contact information, their banking information for online payments, and select the Resident's Portal to display in English or Spanish language.

Spanish Language

Your Spanish-speaking tenants and association homeowners can switch the default language of their Online Portal from English to Spanish. Once they change this setting in their Online Portal, all payment reminder emails, payment confirmation emails, and other emails triggered from the Online Portal are delivered in Spanish as well.

The best collection service in Chicago

Thanks in part to our property marketing and tenant screening system, we provide our clients with timely rent collection and smooth bank transactions.

What clients say
“Arthur and staff have been very informative, insightful, and professional. My first impression was great! It’s nice to know and respect the amount of knowledge and wisdom that Arthur has accumulated.”
Bill
Bill J.
"I highly recommend Three Pentacles PLLC. They have great attention to detail and go above and beyond to provide excellent service."
mercedes-head-shot copy
Mercedes A.
"Art’s vision and brokerage system reflect the latest trends in the real estate business.”
Lou
Lou M.
"I love getting my big checks, and fast."
Maria 150x200
Maria S.

WHY WE'RE DIFFERENT

Our guarantees give you peace of mind, knowing your property is in good hands and that we’re working hard to protect and enhance its value.

With Three Pentacles, PLLC, you’ll have a single point of contact—no more being passed from one representative to another just to get updates on your property. You’ll work directly with a dedicated Asset Manager who knows your property inside and out.

Since 2010, Arthur has served as an Illinois Receiver, managing properties in receivership in both Illinois state courts and the U.S. District Court for the Northern District of Illinois.

We have been closely working with attorneys, judges, and banks. Our managing broker has been an Associate Member of the Chicago Bar Association since 2012.

We are Real Experts in Real Estate™, experienced in property management, real estate investing, mortgages, title insurance, construction, and real estate law. Obtained the following real estate designations and certifications: CCIM, CAI, AARE, PRI, CNE, CIPS, CRB, CRS, GRI, ABR, RECS, SRES, ePRO.

Don’t settle for a typical 9-to-5, Monday-through-Friday property management company—Three Pentacles goes the extra mile, working for you 7 days a week to maximize the value of your property.

Our managing broker is a graduate of an Air Force Academy with a background in aviation engineering. This foundation brings a systems-oriented approach, strong discipline, and sharp analytical skills to our work—enabling us to efficiently help property owners improve and turn around their assets.

We perform tenant screening and background checks using a Private Detective Agency.

We combine modern technology, online-systems, and decades of real estate experience with old fashion values. We run this company the way our grandparents taught us: “Anything worth doing, is worth doing right.” TM

Our team has helped landlords throughout Chicagoland and across Illinois maximize the value of their real estate investments. Let us put our expertise and dedication to work for you, too!

Arthur holds the equivalent of two doctorates in real estate through advanced professional designations:

  1. CCIM Designation (2000): In 2000, Arthur earned the prestigious Certified Commercial Investment Member (CCIM) designation from the CCIM Institute. This designation is awarded upon completion of a rigorous graduate-level curriculum and demonstration of extensive qualifying experience. Recognized globally, CCIM professionals are regarded as experts in commercial and investment real estate.

  2. CAI Designation (2010): In 2010, Arthur completed the Certified Auctioneers Institute (CAI) program at Indiana University. This graduate-level program focuses on asset liquidation and auction strategies, and is the highest professional designation in the auction industry.

Since earning his CAI designation, Arthur has served as a court-appointed Receiver in Illinois, managing distressed and litigated properties under the jurisdiction of both state and federal courts.


Other services